Customer Portal
A branded portal your customers actually use
Your logo, your colors, even your own domain. Customers book service, pay invoices, manage autopay, e-sign agreements from a secure link, and see their whole history — without calling the office.
Every phone call your office answers to read a balance, resend an invoice, or book a routine visit is payroll spent on something a portal does for free. But customers only use a portal that feels like yours and does everything in one place — not a generic payment page with someone else’s logo.
WebWork’s portal is white-label on every plan: your branding, your colors, and optionally your own domain, so the experience reads as your company from the email link to the paid receipt. Behind the login, customers get the full relationship — invoices and payments, autopay, upcoming and past visits, signed agreements and documents, and online booking — scoped tightly to their own account.
Self-serve billing that collects for you
The fastest way to get paid is to make paying effortless. The portal turns your invoices into a one-tap experience.
Self-serve invoices & payments
Customers view history, download documents, and pay online — with saved cards or as a one-off.
Pay now with any card or wallet
One-off card payments plus Apple Pay and Google Pay straight from the invoice link.
Autopay management
Customers enroll and manage autopay themselves — recurring invoices charge the card on file.
Balances & statements
The current balance and full billing history, always available without a phone call.
The whole account in one place
A portal earns repeat visits when it answers real questions: when is my next service, what did the tech find, what did I sign?
Online booking
Customers request service directly — new work comes in without phone tag.
Full account history
Properties, agreements, visit history, documents, and notes in one view.
E-signed agreements & documents
Proposals and agreements are signed on any device and the executed copies live on the account.
Automated notifications
Reminders, on-the-way texts, completion summaries, and receipts keep customers in the loop automatically.
White-label, down to the domain
Your customers should never wonder whose software they’re in.
Your brand everywhere
Logo, colors, and company details across the portal, emails, and receipts.
Custom domain
Run the portal on your own domain (e.g. portal.yourcompany.com) — included, not an upsell.
Branded links in every email
Invoices and reminders deep-link customers straight into your portal, resolved to your company automatically.
Frequently asked questions
Is the customer portal really white-label?
Yes — your logo, colors, and company details throughout, and you can serve it from your own domain. It’s included on every plan, not a premium add-on.
What can customers do in the portal?
View and pay invoices (card, ACH, Apple Pay, Google Pay), enroll in autopay, book service online, see upcoming and past visits, download executed agreements and documents, and e-sign new agreements from secure signing links.
Can customers pay without creating an account?
Yes — invoices carry a secure pay-now link that works without a login, including wallet payments. The portal adds saved cards, autopay, and history on top.
How do customers find their portal?
Every invoice and reminder email deep-links them into your branded portal automatically. You can also share a direct link or run it on your own subdomain.
Is my customers’ data isolated?
Yes — portal sessions are scoped to the individual customer account, and each company’s data is structurally isolated from every other company on the platform.
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